ANY QUESTIONS?

Welcome to our questions and answers section - here we'll try to clear up any queries you may have prior to placing your order.

What happens if my window blinds arrive damaged or are faulty?

What is your delivery time?

How do I make my payment?

Do you charge extra for servicing international orders?

What is your guarantee period?

Where is your business based?

Are all fittings included with my window blinds?

What happens if my window blinds do not fit?

How accurate are the pictures on the website?

What are conservatory 'roof inserts' and where can I learn more about them?

If the answer you are looking for is not here, please email us at info@bvblinds.co.uk and we'll try to help.

Damaged or faulty window blinds will be replaced free of charge as ordered.        

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Up to seven days from receipt of cleared payment. 

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Yes, there will be additional shipping charges added to international orders.                                             

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Payment is by cheque, credit/debit card, bank draft or postal order. 

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All our window blinds are guaranteed for one year.

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Our business is based in Motcombe, near Shaftesbury, Dorset SP7 9QF. You can call us on 01747 831062                                   

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Yes, all fittings are supplied with your window blinds.       

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Please check and then double check your measurements BEFORE ordering. We will replace any faulty window blinds but only to the original measurements. Blinds that do not fit due to incorrect measurements will NOT be replaced without charge. We want your window blinds to be perfect for you so please check our 'How to measure' page before ordering.

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We have done our best to ensure that the images on this website reflect the product colours as closely as possible. However, due to variations in users monitor settings, graphics cards etc, you may wish to ask for samples prior to purchasing - this service is free and available upon request.

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Conservatory like an oven, Conservatory like a freezer? Polycool Ltd are suppliers of DIY solar control inserts suitable for conservatories with polycarbonate roofs, reducing overheating in the Summer and increasing temperatures during the Winter, whilst eliminating UV rays and reducing blinding glare & furniture fading. Easy DIY installation, No maintenance, Inexpensive. Visit the Polycool website for more information.

www.polycool.co.uk.

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